The charge should be paid by the driver/keeper within 28 days from when the charge was issued unless the charge is with the appeals board. If the charge remains unpaid and no appeal has been lodged, then we will request the keeper details from the DVLA on the 29th day. Once we have the keeper details we will send a formal demand to the keeper for the full amount.
If this still remains unpaid then the debt will be sent to a debt recovery specialist at a higher rate who will attempt to settle the debt or start the county court proceedings against the driver.
We can chase a debt for 6 years from the date of issue, so if you have not heard anything for a while from us, then please do not be fooled into thinking you have got away with the charge.