National Parking Management
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    If I pay my Parking Charge, can I appeal it later?

    Payment of a parking charge is an admission of liability. Appeals will not be considered after payment has been made

    11/02/2019/by admin
    https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png 0 0 admin https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png admin2019-02-11 09:38:152024-08-20 13:32:01If I pay my Parking Charge, can I appeal it later?

    I was given a Pay and Display ticket from a driver leaving the car park. Why was I issued a parking charge?

    Tickets are not transferable between vehicles, each vehicle must purchase a ticket prior to leaving the car park from a pay and display machine and ensure that it is correctly displayed.

    If you transfer or accept a ticket that was purchased by another patron of the car park, you are liable for a parking charge to be affixed to your car or receive one through the post.

    25/07/2016/by admin
    https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png 0 0 admin https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png admin2016-07-25 15:51:552024-08-29 13:19:35I was given a Pay and Display ticket from a driver leaving the car park. Why was I issued a parking charge?

    The machine I bought a ticket from did not give change. Can I claim a refund?

    The machines do not give change and it is the responsibility of the driver to use, where possible, the correct money.

    If you leave the car park prior to purchasing a ticket then you are liable for a parking charge to be affixed to your vehicle or sent through the post.

    25/07/2016/by admin
    https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png 0 0 admin https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png admin2016-07-25 15:50:392016-07-25 15:50:39The machine I bought a ticket from did not give change. Can I claim a refund?

    I have been served with a county court judgement. What happens next?

    CCJ – If you have been taken to the county court for failing to pay outstanding charges, and were unsuccessful, you may have been issued with a county court judgement (CCJ). This will stay on your credit rating for a long time and will hinder, or even prevent, you getting any kind of credit. You need to settle this debt with us so we can write to the courts and inform them that the debt has been settled.

    In some cases, we will get an order from the High Court to enforce the debt and authorised bailiffs to seize assets, which will be sold to cover the costs of the debt.

    25/07/2016/by admin
    https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png 0 0 admin https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png admin2016-07-25 15:48:152017-10-18 09:30:40I have been served with a county court judgement. What happens next?

    I am a tradesman and I was working on site. Why have I been issued a parking charge?

    Anyone that parks on-site must do so in accordance with the site rules – you are not exempt because you are working on site unless pre-authorised by the control centre, prior to parking.

    25/07/2016/by admin
    https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png 0 0 admin https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png admin2016-07-25 15:47:102016-07-25 15:47:10I am a tradesman and I was working on site. Why have I been issued a parking charge?

    I have a valid disabled / blue badge, can I park?

    Disabled badges and also more commonly known as blue badges are only valid on the highways in the correct areas (please refer to the handbook that comes with the blue badge).

    If you park with a blue badge on display but not a permit and parking is not pre-authorised by the control centre, then you are liable for a parking charge to be affixed to your vehicle or sent through the post.

    25/07/2016/by admin
    https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png 0 0 admin https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png admin2016-07-25 15:46:052024-08-29 13:20:19I have a valid disabled / blue badge, can I park?

    Who is exempt from the parking restrictions?

    The only people who are exempt from the conditions of parking are those who abide by the parking conditions which are listed on the signs in and around the car park. The only other exceptions are fully livered emergency vehicles that are on duty and on-call doctors (fully livered vehicle with a valid doctor’s permit displayed).

    Carers permits are not valid on private land and can only be used on the highways, unless pre-authorised by the control centre prior to parking.

    25/07/2016/by admin
    https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png 0 0 admin https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png admin2016-07-25 15:45:162016-07-25 15:45:16Who is exempt from the parking restrictions?

    Left a note in my vehicle explaining where I was and a contact number that said if you ring me, I will remove my vehicle. Why did I receive a Parking Charge?

    We do not accept notes as a form of valid permit, it is not our responsibility to ring the driver and request they move.

    The only reason anyone would leave a note is if they’re aware of the car park rules and have read the signs. Our clients give valid permits to those who are authorised to park – parking is conditional and not a right, even if you are visiting or working on site.

    25/07/2016/by admin
    https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png 0 0 admin https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png admin2016-07-25 15:44:222024-08-20 13:34:15Left a note in my vehicle explaining where I was and a contact number that said if you ring me, I will remove my vehicle. Why did I receive a Parking Charge?

    Why have I been contacted by a debt recovery company?

    If you have received a letter from a debt recovery company and wish to pay the outstanding charges, you will need to contact the debt recovery company direct as this is now out of our hands and the additional charges they have applied are to cover their costs.

    25/07/2016/by admin
    https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png 0 0 admin https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png admin2016-07-25 15:42:172017-10-18 09:25:41Why have I been contacted by a debt recovery company?

    How do I appeal the parking charge affixed to my vehicle / sent through the post?

    Appeals can be lodged online through our website or sent in the post in writing (recorded).

    You have 28 days to challenge a ticket and 28 days to challenge a parking charge.

    25/07/2016/by admin
    https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png 0 0 admin https://npmservices.co.uk/wp-content/uploads/2023/12/Updated-NPM-Logo.png admin2016-07-25 15:39:122024-08-29 13:20:53How do I appeal the parking charge affixed to my vehicle / sent through the post?
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      Payments and Appeals

      Looking to pay or appeal a Parking Charge you received in the post and/or on your vehicle?

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      National Parking Management

      National Parking Management Ltd is a business registered in England and Wales. Company no. 08237818. Vat number: 469 5918 28

      Registered address: 95 Arundel Road, Worthing, West Sussex, BN13 3EU.

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      Click here to view our Terms and Conditions

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      Contact Details

      National Parking Management Limited

      Contact Us: Here

      Sales: 0330 043 0346

      Enquiries: 0330 043 0342

      Operating Hours

      Office opening times: Mon-Fri: 08:00-16:00
      Sat: Closed, Sun: Closed

      Enforcement Operating Times: 24 Hours, 7 Days

      Please note: Our office does not accept visits from members of the public. All payments and appeals must be done online, or via post. Thank you

      Recruitment

      If you are interested in a career in the parking industry, please click here to see our recruitment page.

      REPORT UNAUTHORISED VEHICLE

      To report unauthorised vehicles outside of office hours. Please use the SMS (Text) line and clearly state the site name in full together with the vehicle registration mark (VRM). Please also quote vehicle make, model and colour with the contravention that has occurred, to 07500326306 or use the Enforcement Uploader.

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